For questions about our shipping and delivery, click here.

For questions about our return policy, click here. We also offer an extensive FAQ page here.

Do you have a question? Don't hesitate to contact us.

  • Most emails are answered within 1 business days.

Customer Service - Opening Hours:

Monday to Friday from 9:00 AM to 5:00 PM UTC +1
Saturday 10:00 AM to 6:00 PM UTC +1
Sunday closed.

Frequently Asked Questions:

Q: How long will it take to receive my package?
A: Please note that it typically takes us 1 to 2 business days to process your order before it is shipped. Rest assured, we do our best to deliver your order as quickly as possible! Once your order has been shipped, the estimated delivery time is 5 to 8 business days, depending on your country or region. Please be aware of any holidays that might affect delivery times.

Q: What is the company's return policy?
A: We will replace any defective units within 30 days of receipt with a new product. For more information, click here.

Q: How can I contact you regarding my order?
A: You can contact us via email at info.avofashion@gmail.com. You can also simply reply directly to any notification you receive regarding your order, shipping confirmation, or delivery confirmation email.